Privacy Policy

RONIU TECH ("we") collects customers' personal information for the following purposes: receiving and responding to consultation and quotation requests; carrying out signed service contracts; customer care and technical support after handover; sending information about products and services when the customer has agreed to receive it.

We do not collect personal information beyond what is necessary for the purposes stated above.

Depending on the method of contact (consultation form, phone, email, Zalo, Fanpage), we may collect: full name, phone number, email address, company name, consultation request content, and other information voluntarily provided by the customer.

We do not collect sensitive information such as national ID numbers or bank account details, except where necessary to fulfill a contract and with the customer's explicit consent.

Personal information is retained throughout the cooperation period between the customer and RONIU TECH, and continues to be retained afterward for as long as necessary to provide support, warranty service, or as required by applicable law.

Customers may request deletion of their personal information at any time following the instructions in section 6 below.

Customers' personal information is stored internally at RONIU TECH and is only accessible to personnel directly responsible for consulting, delivering, and supporting the service.

We are committed to never selling, exchanging, or renting customers' personal information to any third party outside the purposes specified in this policy, except: with the customer's consent; at the request of a competent state authority as required by law; or when necessary to use third-party technical services (e.g. hosting or payment platforms) directly supporting the delivery of service to the customer.

RONIU TECH applies appropriate technical and management measures to protect personal information from unauthorized access, use, or disclosure.

In the event a data leak is discovered due to a system error, we will notify affected customers as soon as possible and take the necessary remedial measures.

Customers have the right to request access to, correction of, updates to, or deletion of their personal information provided to RONIU TECH.

To exercise these rights, please contact us via email at contact@roniutech.com or phone at 0869 689 684. We will respond and process your request as soon as possible.

The website roniudev.com may use cookies and analytics tools (e.g. Google Analytics) to improve user experience and measure website performance.

Customers may disable cookies through their browser settings; however, some website features may not function fully if cookies are disabled.

This privacy policy may be updated from time to time to reflect actual operations and legal requirements. The latest version is always published on this page along with the update date.

If you have any questions regarding this privacy policy, please contact:

RONIU EVENTS AND TECHNOLOGY SOLUTIONS CO., LTD.

Address: 2nd Floor, 336 Da Tuong Street, Nha Trang Ward, Khanh Hoa

Phone: 0869 689 684 · Email: contact@roniutech.com